Security specialist Incentive Lynx, part of Incentive FM Group, has won a three-year deal worth in excess of £1.5m to provide a range of services at The Cube.
A team of 17 will operate around the clock at The Cube, a mixed-use development in the centre of Birmingham. The 25-storey building contains 135 flats, 111,500 square feet of offices, restaurants, a hotel and a skyline bar/restaurant.
Under the terms of the contract Incentive Lynx will be responsible for providing manned guarding, residential concierge services and reception cover in a drive to improve service levels and create a culture of service excellence.
Commenting on the award, Doug Wattleworth, Senior Facilities Manager at The Cube, said: “Providing a safe and smooth-running building for our customers is extremely important and so we have chosen our partner carefully. Incentive Lynx showed a real understanding of our needs and their approach to the ongoing development of their people was a good cultural match with us.”
Stephen Waud, Managing Director at Incentive Lynx, added: “This is our first contract in Birmingham and reflects our ability to operate high quality operations and provide a range of related services. We are proud to add this prestigious building to our growing portfolio.”